Vendicare Company Credentials :
Registered Company Name :Vendicare (Pty)Ltd.
Registered Number :2014/1666590/07
SARS Income Tax :9832868153
BBBEE Certificate For Exempted Micro EnterpriseClick to view our Files
Vendicare started in 2007 providing building services. Today we are a multiservice and trading company with a wide range of services,products and solutions ready to deliver on projects for domestic and community customers, as well as industrial,corporate and commercial and government customers within a framework of national norms and standards.
Our Vision:to be the leading provider for professional services,products and solutions in Cleaning,Security,Logistics and Building.
Our Mission: to provide excellent quality and cost effective services,products and solutions.
Our Purpose: to produce excellent quality and cost effective professional services,products and solutions to enhance the productivity and competitiveness of the nation.
Integrity: We do the right thing regardless of the consequences
Pursuit of Excellence: We continually strive to exceed the expectations of our people and our customers
Accountability: We take responsibility for individual and collective actions
Collaboration: We work together to achieve collective and individual goals
Passion: Our energy and enthusiasm are contagious. We aim to make a lasting and sustainable impact in the lives and communities we work with
Our Philosophy – For services with care is at the forefront of all that we do. It’s our business, It’s our passion. It’s even in our name.. and is built on the “Batho Pele” principles introduced in South Africa in 1997 by the Nelson Mandela government to ensure in all our services our initial vision is upheld.
The eight key principles of “Batho Pele” a Sesotho word which means “People First” have become a benchmark standard to effective service delivery are listed below:
1. Consultation – customers should be consulted about the level and quality of the services they receive and, wherever possible, should be given a choice about that services that are offered.
2. Service Standards – customers should be told what level and quality of services they will receive so that they are aware of what to expect.
3. Access – all customers should have equal access to the services to which they are entitled.
4. Courtesy – customers should be treated with courtesy and consideration.
5. Information – customers should be given full, accurate information about the services that they are entitled to receive.
6. Openness and Transparency – customers should be told how departments are run, how much they cost and who is in charge.
7. Redress – if the promised standard of service is not delivered, customers should be offered an apology, a full explanation and a speedy and effective remedy; and when complaints are made, customers should receive a sympathetic, positive response.
8. Value for Money – service should be provided economically and efficiently in order to give customers the best possible value for money.